Saturday, February 13, 2016

Part II - Let's take a "safety break"

Over the past 5 months I have gone from occasional, recreational toker to registered medical marijuana patient who is highly educated in the cannabis industry and am now a connoisseur of this wonderful plant.

I have learned a great deal about cannabis, cannabinoids, terpenes and the endocannabinoid system. And along this journey I have begun to also learn some of the more interesting ways folks communicate with each other when they are talking about marijuana. It is unfortunate that so many people still feel it is taboo to talk about their own personal involvement with marijuana.

For example, if you and a co-worker want to take a break in the middle of your work day to consume your strain of choice, you can’t just walk up to them and say, “Hey, let’s go outside and get high.” That probably would be overheard by the wrong person.

One way to say this is to say, “Hey, let’s go for a safety break.” That’s a nice way of saying, “if I don’t go outside right now and take a puff to calm myself from the stress of my job right now, only god himself will be able to save the next person who calls me with a stupid question. You’re toking and chilling is for the safety of all us around you. “Safety break time. Who’s with me?”

Why do you think people enjoy taking smoke breaks? Even those nasty cigarettes.  It’s because all of us need to take breaks to chill out.

The best place to take a safety break and have a business meeting is in your happy room. If you don’t have a happy room, get one. Mine is an enclosed and heated 4 season porch with a hot tub and super comfy chair, the Love Sac (check them out at your local mall, they’re awesome). I live in New England so having the hot tub outdoors only lasted a couple of winters. Getting out of a hot tub in the middle of a very cold New England day needing to race into the warm house before you freeze like a Popsicle is very hazardous to one’s health. You’re wet, you slip, you fall on the frozen ground and that hurts a lot. So it had to come inside.

Now when having a business meeting on your safety break it is very important to lay down some rules early on as to what you can actually talk about. You should never try to talk about finances, loan applications or POS systems. Oy, wait until I tell you about POS systems.  You’re taking a safety break for a reason, to relax of course. And the last thing you want to talk about is boring stuff and stuff you will actually have to pay attention to and remember. The likelihood of you remembering what you talked about during your safety break is slim.

So what business can you talk about when you’re high? Marketing ideas are OK. Marijuana is very often associated with enhancing creativity. Just remember to have pencil and paper with you and right down your brilliant ideas immediately. My wife and I came up with some of our best ideas for product names and loyalty program ideas while we were “being safe”.

For those of you thinking of taking your own safety break right now, that would be a bad idea. Because you will never remember the important advice I am about to drop on you regarding POS systems. If you’re going to open a retail store, you are going to need a cash register. But you can’t just buy a cash register and start shoving your customers’ money into it. Nope, you need an all-encompassing, all-connected, all-powerful piece of software to connect your brick and mortar store(s) and your online website together with your customers and your social media/marketing outlets like Facebook, Instagram, Twitter, etc.

Since I have a background in IT and I love to research things to death before I buy them I was more than happy to do what is my bread-n-butter, my element of expertise. If this were in the hands of the wife, she would have talked to one person and bought what they wanted her to buy. She is the type of person that will buy the first thing she sees that someone tells her will be perfect for her. I am a lot more distrusting, especially with salesmen. And remember, POS does not stand for Piece of Shit, at least not in this articles context. It stands for Point of Sales.

Whatever POS system you buy, just make sure it meets all of your required needs. Do not buy anything that almost meets your needs. And if the software company that created and supports the system tells you they are working on the feature you want and it will be available in the next release. Do not believe them. Even if it does come true, you would be working with a first version of that feature you require. As a former software developer I can absolutely tell you beyond any doubt in my mind, don’t ever buy any version 1 of any software.

If it’s a big feature that you must have to meet your business needs and the POS system you are investigating doesn’t have it in their currently released version then you should move on to a different POS system. If it’s a minor feature you can live without for the short term knowing they are going to add it to a future release, then keep investigating and comparing.

For a head shop we had a requirement that our POS system must have the ability to scan a driver’s license to do age verification. You must be 21 years of age or older to purchase goods from a head shop. First I was surprised to learn that many of the systems did not have this feature or it was implemented poorly. The second surprise was how much they jack up the price of a barcode scanner when it needs to support both UPC scans and barcodes on the back of drivers’ licenses (PDF417 is a stacked linear 2D barcode). The price for the scanner jumped from $150 to over $400.

Since, as previously written about, we moved on from a head shop to our Wicked Chronic idea, we no longer needed to maintain the requirement for age verification in our POS system. However, even though I did pick a POS system that does not currently have age verification, I did make sure they would be adding it in the very near future. After all, our long term dream store is going to require age verification.

As a self-described computer geek I was immediately attracted to cloud based POS systems.  Cloud based POS systems met several of our needs. We wanted the ability to keep inventory in sync between our brick and mortar and our online website. We also wanted to take sales at trade shows. When you are new to any industry and even more so in a re-emerging industry like cannabis, it is a good marketing opportunity to have a booth at local industry trade shows. For the cannabis industry there are a lot of trade shows to choose from. Don’t spend a lot of money traveling to trade shows. Pick the ones that are within driving distance for you.

** Safety break **


I can’t believe I just bored my readers with advice on POS systems.